Spa Vision Ltd has been established to introduce and integrate premium brands into the luxury spa & leisure market. Spa Vision's products are global leaders within their fields and firmly established within luxury spas across the world. Run by industry professionals who understand your needs, Spa Vision has emerged as the 'vision' of its directors who have many years experience in the luxury spa, leisure and hospitality industry. Spa Vision's aim is to provide products that enhance your offering, enhance the customer experience and ultimately enhance the bottom line.
Selecting the right product for your facility is however only the first step. Spa Vision's strength lies in building and developing long term relationships with all of its spa partners to deliver the very highest standards of service and excellence. We achieve this by offering extensive training and on-going support. Spa Vision's experienced team of educators provides its spa partners with the finest ongoing training and support available with uncompromising service delivery. Spa Vision believes its products will create the competitive advantage; however understand that it's the people who complete the recipe for true business success.
Knowledge of the spa industry is the key ingredient from which Spa Vision has been developed. Spa Vision's Directors and Associates between them have many years experience in the luxury spa, leisure and hospitality industry both in the UK and overseas. Spa Vision simply understands what operators are looking for and how it can be delivered successfully.
SUSAN AULD MBA MIH (Director)
Susan has over 25 years experience in the management of luxury hotels and golf clubs, including ten years in General Management. She was on the project management team, and ultimately managed the pre-opening and initial opening phase of the largest destination spa in the UK at Pennyhill Park. Her practical experience includes marketing and sales, including membership development; retail; product development; project management; operations and financial management.
A believer in life-long learning, Susan has studied at Cornell University in the USA, Cranfield University, and she left her last role to concentrate on completing her MBA at the University of Bath. She has since worked on a consultancy basis for spa and leisure projects, and was also a non-executive Director for a spa skincare company. She is a St Julian's scholar as well as being a member of the Institute of Hospitality.
NEIL OWEN BA (Hons) (Director)
Neil is an experienced international leisure and hospitality professional with a proven track record in operations, marketing, sales and financial management. Having managed a luxury spa resort in Bermuda for 3 years, Neil returned to the UK to work in some high profile spa operations including ONE Spa in Edinburgh, The Heritage in Ireland and Thermae Bath Spa in Bath. Before launching Spa Vision, Neil taught Sports Massage Therapy at ITEC level and worked in a number of consultancy roles.
Neil has a degree in Exercise Physiology and is a qualified Sports Massage and Yoga therapist. He is passionate about innovation and has spoken about 'the role of innovation within spas' at industry events. He is currently in the process of completing his MBA at The University of Bath.