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Services and Support

SUPPORT

With Gumnut Systems you will be in safe hands. Your annual support contract provides you with telephone assistance 24 hours a day, 7 days a week. We use the latest in remote login capabilities to ensure a quick and effective solution to your calls. In addition, you will receive regular updates to the software to ensure that you are always running the very latest version including any new features that have been added.

TRAINING

Our friendly and approachable team of Educators each have many years of experience in the Spa industry. They will be able to draw on their own knowledge and experience to help you configure your software to achieve maximum value from your investment. Training can take place on-site or off-site, or alternatively at our Head Office near Bath.

SERVICE

We are committed to providing the highest levels of service. Our Directors and Associates have many years of combined experience in the luxury spa, leisure and hospitality industry both in the UK and overseas. Knowledge of the spa industry is a key ingredient from which our organisation has been developed. We simply understand what operators are looking for and how it can be delivered successfully.

DESIGNED FOR YOU

Every Gumnut Systems installation is different; we understand that and embrace it. We design your system for you! Our installation team are not only computer experts but also have many years experience specifically within the Spa and Leisure industry. If you have never installed computer software in your organisation before then don't worry, we have and we will help you every step of the way.